Support.

Customer services, rights & permissions, authors, and website help. Every enquiry reaches the right desk with a clear subject line.

Book support & companion resources

Harvey Goldstein
Multilevel Statistical Models
Datasets, errata, and MLwiN / lme4 example scripts.
John C. Nash
Compact Numerical Methods for Computers
Fortran, Pascal, BASIC, and R implementations of each algorithm.
Hubert Chanson
The Hydraulics of Open Channel Flow
Tutorial exercises, solution sets, and hydraulic-structure photo archive.

Regional ordering

Australia & New Zealand
Ordering, inspection copies, and journal subscriptions
Distributor channels for Australian and New Zealand institutions.

Customer-service desks

Customer services & returns

Orders, invoices, and delivery enquiries are handled by our customer services desk. Returns of damaged or incorrectly supplied books should be notified within 30 days of receipt; please include your original invoice or order number.

Rights & permissions

Requests for permission to reproduce figures, tables, or excerpts from Arnold titles — and enquiries about translation, serial, or film rights — should be sent to the rights desk. Quote the book title, author, edition, page or figure reference, and intended use.

Authors & contributors

Authors under contract and contributors to edited volumes can reach their editor via the feedback address. Please reference your book title, editor name if known, and the nature of the query (schedule, proofs, illustrations, payment, contract).

Website

Technical problems with this website — broken links, display issues on your browser, missing pages — can be reported to the feedback address with the page URL and a note of the browser and operating system you are using.

All enquiries

Arnold, 338 Euston Road, London NW1 3BH, United Kingdom
Email: feedback.arnold@hodder.co.uk
Indicate in your subject line whether your enquiry concerns customer services, rights & permissions, authors, or website.